Frequently Asked Questions
Where does the information come from and how do I know it is accurate?
We tie in directly with the insurance companies. You input the information, VerifyTX calls out to the insurance company and the insurance provides the result. The data provided is directly from the insurance companies’ database.
What information will be provided by VerifyTX?
Key benefit information. Policy status, policy type, deductible/out of pocket amount, met, and remaining, co-insurance, co-pays, plan name, payer notes.
What do I need to begin using VerifyTX?
Our Sign-up process is easy, we will guide you through along the way.
Sign up here
Do I need an NPI number to check client insurance?
Yes, you can access your NPI here – https://npiregistry.cms.hhs.gov/
Is VerifyTX HIPAA compliant?
Given the sensitive nature of our business, we take HIPAA compliance and security very seriously. VerifyTX was designed with SSL 128-bit encryption. Your data is treated with bank-like security; encrypted at all times and regularly backed up. By using the service, all users agree to our business associate agreement.
How will I be charged for VerifyTX?
VerifyTx offers a 14-day free trial. You can visit our pricing page to compare plans.
Can I verify ACA policies on VerifyTX?
Yes; VerifyTX is able to check ACA policies.
Why does some insurance not give me all of the benefit / eligibility information?
We provide the information the insurance company provides to us. We are always
open to your feedback, contact us at support@verifytx.com.
What do I do if I fail to get a response from the insurance company?
Sometimes verifications fail to get a result. If this happens, double check to make sure all of information has been entered correctly and the information is accurate. You only use credits for successful transactions. We are here to help. Contact us at support@verifytx.com.
How do I create my account and begin using VerifyTX?
Creating your account is easy. Click here to sign up today.
For all other questions contact us at support@verifytx.com.